Shipping & Returns

Please use caution when you open your stones, they will break if dropped.

International Shipping

We will always check for the best prices and safest method to ensure delivery before we ship your order. If you have a specific preference in shipper, or if you have an account with a specific shipper you would like us to use, we will be happy to do so upon request. We will notify you of the final cost of Shipping; as a result, please note that the checkout process will not reflect the final total cost of your order. Delivery time will vary due to each individual country's Customs process.

Shortages: Inspect all cartons upon receipt. Claims for shortages will be considered when reported within 48 hours of receipt.

Liability

Beauty Balance Company shall not be liable for any injury, loss or damage, direct, incidental or consequential, arising out of the use or misuse of, or the inability to use the product. Before using, the user assumes all risk and liability whatsoever in connection therewith.